The Gold Plan is for the customer who enjoys the peace of mind knowing that whatever happens, Exxel Mechanical Services will be there to take care of it. In addition to all the perks of the Silver Plan, it includes additional protection on replacement parts. This comprehensive plan removes material and labor cost for our customers, and ensures coverage for parts that are of recurring failure to most equipment. For the majority of customers, a single repair during a heating or cooling season will pay for the price of the Gold Plan. During our inspection our certified technician will repair all possible points of failure to prevent any lack of service until your next annual checkup. If the part is stocked on our truck we will address it on site, or schedule a followup visit to make the necessary repairs. We will gladly change any air filters, or humidifier water panels when provided by the customer. During the visit the customer will have the opportunity to address their concerns, and with time permitting we will take care of any issues on site the dame day. In the event there is an unexpected service needed in the year of agreement Gold Plan customers will be exempt from any diagnostic fees and we will cover all labor and components at no charge except for listed exemptions. Exempt parts will still qualify for a 25% discount.