A maintenance service contract is a common offering from HVAC companies when installing or servicing HVAC systems. Since you never know if you’ll have issues with your HVAC system, and repairs can be costly, service contracts can be like having an insurance plan for your HVAC system. Service contracts often include periodic or seasonal maintenance, discounted parts, inclusive emergency repairs, and priority service in times of emergency. But is a service contract worth it?
Ask the tough questions
When considering a service contract, be sure to ask your HVAC company exactly what is included in the contract, and then compare these features against the non-contract fees for servicing or emergency repairs (including parts) for your specific HVAC system. Some contracts can cost as little as $150 a year, others are more expensive but offer more. The cost vs. services included analysis is a good place to start.
Next, ask your HVAC professional specific questions to make sure you completely understand what services you are receiving with the maintenance service contract.
Relevant questions may include:
- Does the service contract cover seasonal maintenance only, or does it also cover emergency visits or as-needed repairs?
- What does a routine maintenance visit entail?
- What is covered specifically– for example, parts and labor for tune up visits only or are these included for emergency services as well?
- What is the typical cost of repairs for my HVAC system?
- What is a typical emergency repair or issue for HVAC systems in my area?
Conducting an informed costs, benefits, and risks analysis for your unique situation will help you make a decision that not only makes sense but also makes you feel good about your decision.
One of the biggest benefits in opting for a service contract is the money saving aspect, should you require an unexpected HVAC repair. However, an additional benefit is the fact that a maintenance service contract guarantees you will take better care of your HVAC system. Why? Because having clean air filters and nipping any issues in the bud with a routine maintenance check are a couple of the best ways to save money through energy efficiency or preventing a total HVAC emergency repair or even replacement.
At Exxel Mechanical Services we always stress to our clients that taking care of an HVAC system will make it more energy efficient and last longer, which saves you money in the long run.
If you have a spacious house with a large HVAC system, if you don’t enjoy performing routine maintenance to your HVAC system yourself, if potential cost savings is important to you… an annual service contract could be a great option for you.
Give us a call! Our experienced team can discuss our different offerings with you, and we will be happy to see if a service contract seems like the right move for you.
Exxel Mechanical Services serves a 30-mile radius of Winfield, Maryland, serving Westminster, Owings Mills, and Frederick. Our reputation in this area precedes us, as we pride ourselves on placing our customer as our highest priority. Call us today at (443) 821-1040, and it would be our pleasure to see how we can help you.